Locker vs Inbox

Find out what the difference is between the "Locker" and "Inbox" screens in the Fishisfast app.

How do I return an item from my locker to the store?

Got a wrong size? Or damaged item? You can return items back to store – Return processing fee is $3. Here is how to submit a return request.

My shipment couldn't be delivered to your warehouse

If delivery was attempted on a weekend day and you see “Business closed” status when you track your package - no worries!

Do you have a mobile app?

How to remove an item from your locker

How to submit a service request

We want you to make sure you bought the right item, it's the right size, has no blemishes or it turns on if it's used electronics. Service requests is your tool for extra photos or any actions you'd like to do with your item before your pack and ship it.

What happens if something arrives broken?

We photograph and weigh each incoming shipment by default. If we notice any physical damage to the item or the package, we will take additional photos of the damaged area and mark the item as "Problem" to help you identify the issue.