Once you sent a pack request, we guarantee that we will finish packing before the estimate we provide when you submit the request, usually 1 working day (excludes weekend). If your package is not packed before the deadline, we will issue $5 discount immediately. During peak times, the estimate may be extended more than 1 business day.
We understand that "speed" is one of the top qualities that our customers expect from us. With years of experiences, we have developed an operation that allows us to run on time even in a high volume season.
If you have been looking for a forwarder that gets the job done quickly and efficiently, we are confident that you came to the right place.
**Please note that at the time being the UK warehouse services are still under beta and these rules do not apply for delays in any processes in the UK warehouse at the moment.